Thanks for your feedback. Would you please send your feedback to INFO@VIPGROUPBUY.COM so we can follow up with vendor for you? VIP ADMIN needs to know your family code in order to follow it up. Thanks for your patience. You can also follow with VIP GROUP BUY WeChat to directly contact with VIP ADMIN. Welcome to scan our WeChat QR Code! Or search our WeChat ID: VIPGroupBuy to follow us!