OC Transpo makes changes to winter service and adjusts schedules for the holidays

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Bus service improvements, bus stop changes and the return to Rideau Street start Sunday, December 20, as OC Transpo winter service takes effect. Holiday service starts December 21. New winter schedules and holiday schedules are available at octranspo.com or by calling 613-741-4390.

Reinstated service

As OC Transpo continues to make adjustments to service during the COVID-19 pandemic, trips will be restored on the following routes: 5, 6, 7, 9, 10, 12, 16, 18, 19, 40, 44, 46, 61, 63, 66, 75, 87, 88, 93, 99, 111, 179, 234, 236, 256, 257, 270, 272 and 277.

Rideau Street Renewal

Regular bus service will resume on Routes 5, 6, 7, 12, 14, 15, 17, 18, 114, 602 and 624 and Night Service Routes N39, N45, N57, N61, N75 and N97 with the reopening of Rideau Street. Société de transport de l'Outaouais (STO) service will continue to serve Mackenzie King Bridge.

Route change

To reduce travel times for customers, trips on Routes 14 and 53 leaving Tunney’s Pasture Station will operate east on Scott Street and south on Parkdale Avenue. The temporary routing through the Tunney’s Pasture campus will be removed.

Bus stop changes

  • Better Bus Stops Innes Road: Seven bus stops along Innes Road in Blackburn Hamlet will be adjusted or have improved amenities based on feedback received through the OC Transpo Better Bus Stops Project. The changes will provide customers travelling on Routes 25, 28, 622, 641 and 648 with faster travel times, more reliable trips and improved comfort.
  • Moodie Station: Route 66 westbound will serve Stop B to allow customers to wait in comfort at a larger bus shelter and reduce walking distances.

Special school service

Some adjustments to schedules are being made to better meet customers’ travel needs and align with individual school bell times.

  • Route 28: The first two morning trips to Louis Riel High School will depart earlier from Blair Station.
  • Routes 58 and 88: Afternoon school trips from St. Paul High School will be adjusted to leave earlier.
  • Visit octranspo.com to check schedules and use the Travel Planner.

Service adjustments

  • Afternoon supplementary trips from Tunney’s Pasture to Baseline Station on Route 75 will be adjusted to run every 10 minutes to match ridership. Combined with the through service to Barrhaven Centre and Cambrian, sufficient capacity will continue to be provided to accommodate all customers and allow for some physical distancing onboard.
  • Route 16 and some trips on Route 56 will be modified near Saint Paul University. From Hazel Street, buses will now operate via Deschatelets Avenue and Oblats Avenue to Main Street.
  • Morning trips on Route 164 will start at a new stop on Acceptance Place between Hope Side Road and Meadowbreeze Drive.

Construction

  • Montréal Road project: Customers on Routes 12, 14, 15, 18 and 19 should continue to expect delays along Montréal Road because of construction between North River Road and St-Laurent Boulevard.
  • Lincoln Fields Station: A reminder that as of December 6, the local platform has moved to a new temporary location to allow for construction of the future Stage 2 O-Train station.
  • Lincoln Fields Shopping Centre: Detours will continue around the mall for Routes 11, 51 and 153.
  • O-Train Line 2 remains closed as Stage 2 construction continues. While O-Train Line 2 is closed, Line 2 bus service will operate.

OC Transpo holiday service starts December 21

OC Transpo special holiday service will run from December 21 to January 1. Customers are reminded to plan ahead using the Travel Planner on octranspo.com when riding on OC Transpo this holiday season. OC Transpo continues its commitment to keeping everyone as safe as possible when travelling on New Year’s Eve. In partnership with Mothers Against Drunk Driving (MADD) Ottawa and the City’s Safer Roads Ottawa Program, OC Transpo is offering no-charge service on Para Transpo and OC Transpo after 8 pm on New Year’s Eve. Remember to celebrate with members of your household, to wear a mask when using transit and follow Ottawa Public Health recommendations to prevent the spread of COVID-19 during the holiday season.

Special Holiday Service:

  • December 21-24: Reduced Weekday scheduleDecember 25: Sunday Schedule
  • December 26: Saturday schedule with extra service on busy routes
  • December 28: Saturday schedule
  • December 29-30: Reduced weekday schedule
  • December 31: Reduced weekday schedule with no-charge service after 8 pm
  • January 1: Sunday schedule

Shopper routes will operate on a normal schedule throughout the holiday period, including Route 301 on December 28 and 304 on New Year’s Eve. However, Route 305 will not operate on Christmas Day or New Year’s Day. Visit octranspo.com for information on hours of operation, frequency adjustments and schedules for bus routes, O-Train Line 1 and Line 2 buses during the holidays. Customers can get real-time schedule information, 24 hours a day, by calling 613-560-1000 or texting 560560 plus their four-digit bus stop number or first three letters of the station name.

Para Transpo holiday bookings

Para Transpo will operate a holiday service on Christmas, Boxing and New Year’s Days. Regular scheduled trips are automatically cancelled, but customers may book trips for these days by calling 613-244‑7272 up to seven days prior to the holiday. Customers are reminded to suspend their regular booking if they will be on vacation during the holiday season.

Holiday office hours

OC Transpo Customer Service (613-741-4390) will be open throughout the holidays to help customers with schedules and trip planning, including Christmas Eve from 7 am to 9 pm, Christmas Day from 9 am to 5 pm, Boxing Day from 7 am to 9 pm, New Year’s Eve from 7 am to 9 pm and New Year’s Day from 9 am to 5 pm.

The Rideau Centre OC Transpo Customer Service Centre will be closed on Christmas and New Year’s Days. It’s open Christmas Eve from 9 am to 5 pm, Boxing Day 10 am to 7 pm, and New Year’s Eve 10 am to 5 pm. Hours of operation are subject to change due to the COVID-19 pandemic. Customer Service Centres at Lincoln Fields, Place d’Orléans, and St-Laurent Stations remain closed.

The Para Transpo taxi coupon booking line (613-842-3670) will be closed Christmas, Boxing and New Year’s Days, but Reservations (613-244-7272) and Cancellations (613-244-4636) will be open regular hours.

For detailed information on fares, customers should visit octranspo.com or call OC Transpo at 613-741-4390.

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